Programme details
Title: Further Education and Training Certificate: Generic Management (PIVOT Level 4)
Qualification ID: SAQA 57712 (LP 74630)
NQF Level: 4
NQF Credits: 152
Duration: One year, 14 contact training days, Evidence collection 42 weeks
DATES: Request registration form
Venue: Refer to registration form
Learner entry requirements: Learners should have a minimum entry level of Grade 11 / Standard 9 / NQF Level 3 with maths (50% pass) / maths lit (60% pass) OR complete a pre-training assessment to determine entry level.
Programme outcomes
• Clarifying your work role and team contribution
• Understanding the value chain
• Implementing your organisation’s strategy in your own department
• Benchmarking best-practice supervisory skills
• Customer service
• Stakeholder engagement
• Verbal communication and meeting skills
• Business writing skills
• Handling conflict
• Inducting new team members
• Developing your team
• Managing records and systems
• Manage your time and work priorities
• Set and meet team performance goals
• Problem-solving and solutionsthinking
• Budgeting
• Financial basics for work and life
• Practical statistics and numeracy skills
• Leadership and motivation skills