Programme details
Title: Connect Diversity Training
Unit Standard: NA
Duration: 1 day programme with workplace application
Date: Request registration form
Venue: Refer to registration form
Learner entry requirements: Learners wishing to earn credits need to complete a Summative Assessment (portfolio of evidence) after the programme.

Learning outcomes
• Getting Started
• Understanding Diversity
• Understanding Stereotypes
• Breaking down the Barriers
• Verbal Communication Skills
• Non-Verbal Communication Skills
• Using Diversity to Build Customer Relations
• Pivoting Diversity to Individual growth & Organisational Success
• Pivoting Diversity towards Building Society
• Conclusion